Frequently Asked Questions (FAQ)

What is the difference between a Case and a Decision?

Case: The medical professional wants a second opinion or an expert advice from peers in the medical community for educational purpose. Case is referred to the medical professional from others. The medical professional already know the patient history, diagnoses, and symptoms from other sources before the patient treatment begins or after the patient treatment by others.

Decision: is the judgement made by medical professional in treating a patient. The medical professional makes patient diagnoses, do the patient treatment and share the decision with peers in the medical community for educational purpose. Sharing a decision will give a reward point (coin) to the medical professional on Biospiel. For Example: If you want to earn 1 coin, you must make 1 decision. Coins are like reward points. For example: 1 Coin = 1 Decision.

How do we protect patient privacy on Biospiel?

In accordance with HIPAA, we designed Biospiel to remove any type of identifying information, like a person’s name, birthday, any ID numbers, plus 17 other things. These types of information are known as protected health information (PHI).

We do not allow PHI to be posted on Biospiel. The Biospiel moderation team with special training review each image/video/text before it gets posted. If you see any violation of patient privacy on Biospiel portal, you can report the content to Biospiel moderation team with built-in reporting tool.

How can I set “specialties” and “sub-specialties” preferences on Biospiel?

You can set “specialties” and “sub-specialties” preferences by visiting the settings page in Biospiel portal. You can select “specialties” and “sub-specialties”. After you set your preferences, you will see them in your home feed.

How can I delete an account on Biospiel?

You can delete an account by visiting the settings page in Biospiel portal.

How can I change my password on Biospiel?

You can change password by visiting the settings page in Biospiel portal.

How do I get in touch with Biospiel?

If you have additional questions or need help from our team, please contact us at: [email protected].